Missing Licence Key
Quote from jewgeni.birkhoff on 22 March 2020, 10 h 30 minHi There,
yesterday I've bought Sound Trajectory from tripn'lab online shop. Where can I find the Licence Key? I didn't recieved any confirmation email with it. In my download area I have a download info which are basically the release notes. Under Product in my download area I have Sound Trajectory Licence, this leads me to the sound trajectory online shop site.
My account is jewgeni.birkhoff
Please help.
Best Jeff
Hi There,
yesterday I've bought Sound Trajectory from tripn'lab online shop. Where can I find the Licence Key? I didn't recieved any confirmation email with it. In my download area I have a download info which are basically the release notes. Under Product in my download area I have Sound Trajectory Licence, this leads me to the sound trajectory online shop site.
My account is jewgeni.birkhoff
Please help.
Best Jeff
Quote from max on 22 March 2020, 13 h 08 minHello
Sorry for this problem
I have send you a copy of the original mail with your licence code.
Can you check your spam box again ?
Thank
Hello
Sorry for this problem
I have send you a copy of the original mail with your licence code.
Can you check your spam box again ?
Thank
Quote from jewgeni.birkhoff on 22 March 2020, 17 h 58 minHi Max, thank you for your feedback. I didn't recieved neither the original mail nor the copy. I checked my spam folder as well.
Usually I recieve all promotional mails from tripnlab without problems. Should we try another email adress?
I will try to change it in my account and will send you an email as well.
Best
Hi Max, thank you for your feedback. I didn't recieved neither the original mail nor the copy. I checked my spam folder as well.
Usually I recieve all promotional mails from tripnlab without problems. Should we try another email adress?
I will try to change it in my account and will send you an email as well.
Best